COVID-19 Health and Safety Protocols
Effective Date: March 21, 2022
The Catholic Cemeteries of the Diocese of Hamilton is committed to serving our families and working to ensure their health and safety. We are equally committed and focused on the health and safety of our employees. We are therefore adjusting our operations and levels of public interaction in an effort to do our part to slow the transmission of the virus. Please know that we are taking extra precautions to keep our facilities and offices sanitized. Our office remains open to serve you and your family. Please review the following information:
Safe Distance Protocol
The Catholic Cemeteries has implemented a Safe Distance Protocol. We ask that there be no physical contact such as handshakes or hugs, and our employees will observe a 6-foot distance with visitors wherever possible.
All visitors will be screened:
- Do you have any of these symptoms?
- Fever and/or chills
- Cough or barking cough (croup) (new or worsening)
- Shortness of Breath (new or worsening)
- Decrease or loss of smell or taste (new or worsening)
- Nausea/Vomiting, diarrhea
- Muscle aches (new or worsening)
- Extreme tiredness
- Pink eye (for adults)
- Stomach pain (for adults)
- Has a doctor, health care provider or public health unit told you that you should currently be isolating (staying at home)?
- Have you been identified as a “close contact” of someone who currently has COVID-19 in the last 10 days?
- Have you tested positive on a rapid antigen test or home-based self-testing kit in the last 10 days?
- Have you received a COVID Alert exposure notification on your cell phone in the last 10 days (and have not been tested or waiting for your result)?
- Have you or anyone you live with traveled outside of Canada in the last 14 days?
- Is anyone you live with currently experiencing any new COVID-19 symptoms and/or waiting for test results after experiencing symptoms?
If a visitor answers YES to any of the above questions, PLEASE DO NOT enter this location. We ask that they kindly return home and call us to make arrangements by alternative means (phone/email, etc.).
For All Office Appointments, Cremation and Interment Services
- Any individual who is under self-isolation or does not pass the self-screening test is not permitted to attend any of our offices, cemeteries or mausoleum building for any reason.
- In keeping with the most recent directives from the Province of Ontario, visitors to our mausoleum buildings are no longer required to wear a mask. Use of masks continues to be encouraged.
- Visitors to any of our offices must screen themselves prior to entering the building, wear a mask or face covering (unless they are unable to do so for medical purposes), and maintain physical distancing with those outside their household.
- Our reception rooms at Holy Sepulchre Cemetery, Burlington and Marymount Cemetery, Guelph are not available for use.
- Offices are open by appointment only. Where feasible, arrangements may be completed by telephone or other electronic means.
- Families attending a cemetery office for an in-person will be limited to two people.
Please be reminded of our Safe Distance Protocol to which all attendees will be required to adhere and maintain a distance of at least 6 feet from employees at all times.
- In keeping with the most recent directives from the Province of Ontario, capacity limits for all indoor and outdoor committal services are lifted.
- For in-ground burials, immediately following the committal service, attendees must return to their vehicles. Cemetery staff will not approach until all attendees have left the immediate vicinity of the grave.
- For mausoleum entombment, committal prayer services will take place in the main chapel area of the mausoleum. If space permits, committal services for a cremation niche may take place at the burial location.
- Following the committal prayers, family members will be permitted to go to the place of entombment after cemetery staff have placed the casket or urn into the crypt or niche prior to it being sealed. Cemetery staff will not return to seal the crypt or niche until all attendees have left.
Thank you for adhering to these protocols and for your understanding and patience during these unprecedented times. We pray for those infected with COVID-19, those caring for the sick and for one another.